BILLING & INSURANCE

Insurance, Pricing, andPolicies.

We'll help you understand your coverage, out-of-pocket costs, and payment options so you can focus on what matters most... your child's progress.

Coverage

Insurance & Coverage

We accept commercial insurance and verify benefits during intake (no Medicaid). Before you begin, we'll walk through your coverage, any required authorizations, and any expected out-of-pocket costs. If your plan includes deductibles or co-pays, we'll explain how they apply to evaluations and therapy sessions.

What we do for you:

  • Verify eligibility and benefits
  • Check prior authorization requirements
  • Estimate out-of-pocket costs where possible
  • Provide receipts and superbills upon request
  • Provide payment plans

Pricing

Transparent Pricing & Payment

We'll provide a clear fee schedule for pediatric speech and language evaluations and 30-minute therapy sessions. Payment is due at the time of service unless your plan indicates otherwise. We accept major cards and can process HSA/FSA payments for eligible services. Every child deserves therapy, so we offer payment plans for your family.

If you ever have questions about a statement, just ask. We'll explain line-by-line so you feel confident about what you're seeing.

Out-of-Network

Out-of-Network and Superbills

If we're out of network for your plan, we can provide a superbill so you can request reimbursement directly from your insurer. Coverage varies by plan; we're happy to share the codes you may need to ask your insurer about your out-of-network benefits.

Accessibility

Making Therapy Accessible

  • Hybrid care reduces travel costs and time away from school/work
  • Short, targeted home practice keeps progress going between visits
  • We adapt schedules during busy seasons to help you stay consistent
  • We offer clear, practical home strategies that do not require extra purchases
  • If you're navigating a change in coverage, let us know early so we can plan together.

Scheduling

Scheduling and Cancellations

We know life happens. Please notify us at least 24 hours before your appointment to avoid a late-cancel fee. When illness or conflicts arise, we can often switch from an in-person visit to online to keep momentum going.

  • 24-hour notice helps us offer the time to another family
  • Courtesy reminders are sent before appointments
  • We'll work with you to reschedule as quickly as possible

Preparation

What to Expect Before the First Visit

  • Intake and benefits verification
  • Appointment confirmation with location or telehealth link
  • What to bring (previous reports, teacher notes if available, glasses/hearing devices, comfort items for younger kids)
  • Simple tips to prepare your child in a calm, positive way

Billing

Billing Timeline and Communication

We submit claims promptly (for in-network plans) and post payments once the insurer processes them. If there's an issue or denial, we'll reach out and explain the next steps. You'll receive statements only if there's a balance after insurance.

HSA / FSA

HSA/FSA and Receipts

We provide detailed receipts suitable for HSA/FSA reimbursement and, upon request, a year-end summary for your records.

Coverage Details

Common Questions About Coverage

  • Evaluations and therapy may be covered differently by your plan
  • Some plans require prior authorization for therapy sessions
  • Co-pays, coinsurance, or deductibles may apply
  • School-based services are separate from medical benefits
  • If your insurer asks for information, we'll help you respond quickly.

FAQ

Frequently Asked Questions

Do you accept Medicaid?

No. We accept commercial insurance and verify benefits during intake. We'll review coverage and out-of-pocket expectations before you begin.

Can you tell me exactly what I'll pay before we start?

We can estimate based on your benefits, but final amounts depend on your plan's processing. We'll be transparent throughout and notify you if anything changes.

Do you offer payment plans?

If you need a short-term plan, let us know. We'll work with you to keep therapy accessible while maintaining consistency for your child.

Can I use HSA/FSA funds?

Yes, for eligible services. We provide receipts and can answer common HSA/FSA questions.

Get Started

Ready to verify benefits and schedule your evaluation?

We're here to walk you through every step of the process. Reach out today and our team will help you understand your coverage and get started.

Contact

Contact Us

Have questions about insurance, pricing, or billing? We're happy to help.